I found a great article at www.businessballs.com about the steps involved in making a decision:
- Define and clarify the issue - does it warrant action? If so, now? Is the matter urgent, important or both.
- Gather all the facts and understand their causes.
- Think about or brainstorm possible options and solutions.
- Consider and compare the pros and cons of each option - consult if necessary - it probably will be.
- Select the best option - avoid vagueness or ‘foot in both camps’ compromise.
- Explain your decision to those involved and affected, and follow up to ensure proper and effective implementation.












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